Our average ETA is currently48 hours warehouse processing time to ship + 3-7 business days transit time after shipped, however shipping carriers are experiencing capacity issues from extremely high demand, and in some cases deliveries may be delayed. Fedex and UPS are currently behind on their fulfillment guarantees. Customers are currently experiencing delays on delivery times and tracking updates. In some cases, customers will not receive their first shipping update until the package arrives at the final destination. We apologize for any inconvenience and are doing everything in our power to make sure your order arrives as quickly as possible.

Please note thatMonarch Specialtiesbrand product delivery times are also delayed, the current ETA for Monarch products is1-2 days warehouse processing time + 5-10 business days after shipped

You can check the status of your delivery anytime by entering the tracking number emailed to you after placing your order here.To change or cancel an order that has already been processed, please contact our Customer Service department for assistance.

Shipping carriers are experiencing surge demand in the US due to high demand and we have seen an increase in tracking scan issues, where shipments are picked up from warehouses by the shipping carrier, but tracking labels are not correctly scanned upon pickup by the carrier. Our shipping carriers are working to eliminate tracking issues and delivery delays.

Fedex, UPS, and USPS.

You have 30 days to return an item to us in its original condition. Any modifications or alterations to the product will void the original warranty.